Tourist Information Maps is an integrated mapping service plotting hundreds of the tourist attractions and hotels in the UK. The maps are supplied by Google Maps service offering powerful, user-friendly mapping technology. TiMaps provide local tourist information including description of the attractions, locations, contact information, and an option to get driving directions. With TiMaps, you'll enjoy the following unique features:

- Integrated local search results - Find tourist attraction locations and contact information all in one location, integrated on the map. For example, if you select “York”, locations of relevant tourist attractions appear on the map. You can also view additional information like opening hours, entrance fees and official website links.

- Find and book hotels within your chosen area.

- Draggable maps - Click and drag maps to view adjacent sections immediately (no long waits for new areas to download).

- Satellite imagery - View a satellite image (or a satellite image with superimposed map data) of your desired location that you can zoom and pan.

To find out how to use the map please visit our help page.

Tourist Information Maps may occasionally display incorrect locations. Please be assured that we're continually working to improve the accuracy of this service.

To report incorrect locations or details please visit our feedback page.

Each destination had been categorized into one of twelve categories. For a full list of categories please visit our help page.

Yes. You can save your favourite places by clicking on the 'Add to favourites' link in the information window on the main map. You must be signed in to add favourites. To view your favourites click on the 'My Map' tab.

Simply click on the add a place link and fill in the form.

To add a link to your website please visit our links page.

Our instant, online booking service is fast, convenient and secure. We keep our availability up-to-the-minute so you can book your hotel online with complete confidence. You may book as many rooms as you like for any dates that you need. Once you have made your reservation, you will receive confirmation by email with our details and directions - all you need to do is turn up!

If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation

Secure booking on line

We are committed to protecting your privacy and take our responsibilities regarding the security of your credit card information very seriously.

Active Hotels Ltd, our marketing and technology partners, provide our online booking capability. When making a booking, your credit card information is sent to Active Hotels Ltd via their secure server. They use the latest, most secure technology available, which encrypts all your personal and credit card details so that your credit or debit card details cannot be read as they travel over the internet.

Your credit card information is then held in Active Hotels' secure database for a period of time to allow us to process your booking. Your credit card data will be held no longer than 30 days after the end of the month of your departure from our hotel. To prevent unauthorised access and use of your information, we follow strict security procedures in the storage and disclosure of your information, as required by the UK Data Protection Acts of 1984 and 1998. Your credit card information can only be exchanged between you, Active Hotels Ltd, and us.

The Active Hotels Guarantee

The Active Hotels guarantee makes sure that you feel confident when booking accommodation through our hotel or any Active Hotels associated properties.

Active Hotels Ltd guarantee that every transaction made through Active Hotels server is 100% safe and under their guarantee, you will be reimbursed for the first £50 should your credit card be misused or abused. Legally, the credit card company is obliged to pay the remainder.

Further information

Using a credit card may give you additional protection from fraud. Under the Consumer Credit Act 1974, if you have a claim against the seller for breach of contract or misrepresentation, you may also have a claim against your credit card issuer. This applies to goods or services costing more than £100 for one item (but less than £30,000), even if you have only used your card to pay a deposit. Further advice can be obtained from your local trading standards department or Citizen's Advice Bureau.

In addition, all the major credit card companies, along with IBM, Netscape Communications, and many others, are committed to the continuing development of open standards, in order to further improve the security of online transactions.

In the event of unauthorised use of your credit or debit card, you must notify your credit or debit card issuer in accordance with its reporting rules and procedures.

To view the map you need the latest Javascript enabled browsers. We would recommend using Firefox as we have found it works faster.

IE 6.0+ (download: Windows)
Firefox 0.8+ (download: Windows Mac Linux)
Safari 1.2.4+ (download: Mac)
Netscape 7.1+ (download: Windows Mac Linux)
Mozilla 1.4+ (download: Windows Mac Linux)
Opera 8.02+ (download: Windows Mac Linux)

Clearing your browser's cache may resolve the problem that you're experiencing with TiMaps/Google Maps. Please follow the instructions below that correspond to the browser that you're using:

MICROSOFT INTERNET EXPLORER VERSION 6.0 OR LATER
1. Open IE and click "Tools."
2. Select "Internet Options."
3. Click "General" if it isn't already selected.
4. Under the heading "Temporary Internet files," click "Delete Files...."
5. Click "OK" to exit.

MOZILLA FIREFOX VERSION 0.8 OR LATER
1. Open Firefox and go to the "Tools" menu.
2. Select "Options."
3. Select the "Privacy" icon in the left panel.
Within the Privacy settings, you'll see several items:
1. History
2. Saved information
3. Saved passwords
4. Download manager history
5. Cookies
6. Cache

Click the button to the right of a category to clear that category's history. You may also click "Clear All" at the bottom to delete the content in all categories. (Please note that this particular procedure will also delete your cookies).

NETSCAPE VERSION 7.1 OR LATER
1. Open Netscape and click "Edit" at the top of the page.
2. Select "Preferences."
3. Click the triangle to the left of the "Advanced" heading to expand the category.
4. Select "Cache," then click "Clear Cache."
5. Click "OK."

MOZILLA BROWSER VERSION 1.4 OR LATER
1. Open Mozilla and go to the "Edit" menu.
2. Select "Preferences."
3. Collapse the "Advanced" menu in the left-hand column.
4. Select "Cache."
5. Click "Clear cache."

OPERA BROWSER VERSION 7.5 OR LATER
1. Open Opera and go to the "Tools" menu.
2. Select "Preferences."
3. Under the "Network" heading, click "History and cache."
4. Click "Empty now."
5. Click "OK" to exit.

SAFARI BROWSER VERSION 1.2.5 OR LATER:
1. In Safari, go to the "Safari" menu.
2. Click "Empty Cache."

You can also click "Reset Safari" under the Safari drop-down menu to clear all of Safari's saved history and cache. (For additional assistance, please visit the Safari support centre at http://www.apple.com/support/safari/.)

If you are still experiencing problems please contact us using our feedback page.